In case you are not satisfied with the products purchased on the armoniebijoux.com site, you can return them and obtain a refund.
IF THE PRODUCT IS DEFECTIVE OR DAMAGED
If an item you received is faulty or damaged, you can proceed with a return.
You can contact us by phone, or send us an email with a brief description of how the defect or damage was generated. After receiving the information, we will process your request with priority and in the shortest possible time, avoiding unpleasant misunderstandings.
HOW TO MAKE A RETURN
To return one or more products, you must notify our customer service of your decision within 14 days following the delivery of the products. You will then be contacted and guided in the procedure useful for the return.
Only intact and unused items will be accepted, inside their original packaging, also be careful not to tear the labels and not to dirty the goods.
The shipping costs relating to the return and / or replacement of the returned products will be charged to the customer.
REFUND FOLLOWING A RETURN
Only if the conditions on the returned products are met, we will proceed with the refund in the form of a voucher for the value of the price of the returned product or in the event of a specific request to refund the price paid.
For any doubts, please contact us by e-mail at [email protected] or through our social channels.